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AI-Powered Customer Engagement

Meet Maci

Your AI phone assistant that never sleeps. Capture every lead, answer every call, and delight every customer—24/7.

Maci is Listening ...
Incoming call from 027 123 56789

""Hi, I'm interested in your service package. Can you me more about pricing?"

""Of Course! I'd be happy to help. Our packages coming in a range of prices to suit your needs. Would you like me to send the details to you?

Transcripts               AI Processing            Auto-Actions 

How It Works

Simple. Intelligent. Effective.

From first ring to final follow-up, Maci handles it all seamlessly.

Customer Calls

A customer dials your Maci-powered number. Our AI answers instantly—no wait times, no hold music.

AI Engages

Maci understands intent, answers questions, and guides the conversation naturally—just like your best employee.

Data Captured

Every detail is captured, organised, and delivered to you. Names, emails, preferences—nothing gets lost.

Features
Everything you need to
engage customers

24/7 Availability

Never miss a call again. Maci works around the clock, weekends and holidays included.

Instant Setup

Go live in minutes, not months. No complex integrations or IT support needed.

Natural Conversations

Advanced AI that understands context, handles interruptions, and responds like a human.

Multi-Language

Serve customers in 30+ languages with native-level fluency and cultural awareness.

Rich Analytics

Deep insights into call patterns, customer sentiment, and conversion rates.

Smart Routing

Automatically escalate complex issues to human agents when needed.

Enterprise Security

Bank-level encryption and compliance with GDPR, HIPAA, and SOC 2 standards.

Auto Documentation

Every call is transcribed, summarized, and organized for easy reference.

Use Cases

Built for every industry

See how businesses like yours are transforming customer engagement with Maci.

Retail & E-commerce

Handle product inquiries, process orders, and provide instant support.

  • Capture order details and preferences

  • Answer product availability questions

  • Process returns and exchanges

  • Upsell and cross-sell intelligently

67%

increase in conversions

Pricing

Simple, transparent pricing

Start free. Scale as you grow. No hidden fees, no surprises.

Starter

Perfect for small businesses getting started

$99/mo

  • 500 minutes/month

  • 1 phone number

  • Basic analytics

  • Email support

  • Standard voice

  • 5 custom responses

Professional

For growing teams that need more power

$299/mo

  • 2,500 minutes/month

  • 3 phone numbers

  • Advanced analytics

  • Priority support

  • Premium HD voice

  • Unlimited responses

  • CRM integrations

  • Custom training

Enterprise

Tailored solutions for large organizations

Custom

  • Unlimited minutes

  • Unlimited numbers

  • Custom analytics

  • Dedicated support

  • Ultra HD voice

  • White-label option

  • API access

  • SLA guarantee

  • On-premise option

Trusted by forward-thinking businesses

FAQ

Questions? Answered.

Everything you need to know about Maci.

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